Affordable Warmth Access Referral Mechanism – AWARM

Wigan Council has commissioned Wigan Borough Care & Repair, to provide an Affordable Warmth Access Referral Mechanism (AWARM), which can help you to stay healthy, safe and warm at home.
If you have a low income, high energy costs and a long-term health condition, Wigan Borough Care & Repair can visit you to carry out a free Healthy Home Check and, with your permission, make referrals to the following services (subject to eligibility).

**You can make a referral to this service online, or by downloading and returning a referral form.**

Advice
We can arrange for free benefit entitlement, consumer rights, debt and housing advice.

Boiler Repair
We can obtain a competitive quote from one of our contractors for a boiler repair.

Boiler Replacement
We may be able to arrange the replacement of a gas boiler that is more than 10 years old or faulty for people eligible for HHCRO funding*.

Carbon Monoxide Alarm
We can provide a free carbon monoxide alarm to people with gas or solid fuel appliances in their home.

Central Heating System
We may be able to arrange the installation of a gas central heating system for people eligible for HHCRO funding*.

Draught Proofing
We can arrange the installation of free draught proofing.

Energy Tariff Check and Energy Supplier Switching
We can arrange to carry out a free energy tariff check to ensure that you are getting the best deal and assist with switching energy suppliers.

Handyperson Service
We can arrange for a handyperson to carry out small repairs or DIY jobs around your home for a fixed fee of £15 per visit (up to two hours) plus the cost of any materials used.

Health Promotion Schemes
We can make referrals to a range of local schemes aimed at improving your health and wellbeing.

Heaters
We can arrange the provision of two free electric oil filled radiators to people with faulty or inadequate heating.

Home Adaptations
We can make a referral for major or minor home adaptations.

Home Repairs and Improvements
We can obtain competitive quotes from our contractors for home repairs and improvements and advise on potential sources of funding.

Keep Warm Pack
We can provide a free Keep Warm Pack containing a card thermometer, fleece blanket, hot water bottle, thermo mug, thermal gloves, hat and socks.

Loft and Wall Insulation
We may be able to arrange the installation of free loft and wall insulation, including top-ups.

Priority Services Register
We can arrange for your details to be entered on your energy supplier’s Priority Services Register.

Smoke Alarms
We can arrange the installation of free smoke alarms.

Warm Homes Discount and Winter Fuel Payment
We can arrange for a claim to be made for Warm Homes Discount and Winter Fuel Payment.

HHCRO Funding (subject to eligibility and property survey)
Home Heating Cost Reduction Obligation (HHCRO) funding for boiler replacements and central heating systems. For full eligibility criteria please click here.

 

AWARM – Online Referral

Further Information

If you would like any further information about Care & Repair and/or the services we offer, please either call 0161 872 5500 or fill out the below enquiry form and we will respond shortly.