Client Charter

We aim to provide you with a caring, reliable and efficient service, which will include…

  • treating you with dignity and respect
  • valuing cultural and social preferences
  • a flexible personal approach, listening and responding to your needs
  • explaining clearly your options
  • keeping you informed of progress
  • fair and open access to services
  • treating all your personal information in a confidential manner

To help us to achieve the aims of the charter and provide the best service possible, we ask you to….

  • keep us informed of your needs
  • be courteous to our staff and contractors
  • let us know your views on our service

Further Information

If you would like any further information about Care & Repair and/or the services we offer, please either call 0161 872 5500 or fill out the below enquiry form and we will respond shortly.